At AquaBestNyc, we are committed to serving you the best lobsters possible. We always source out the best product available and we do not take substitutions. We will try to fulfill every order in a timely manner, however due to the nature of the seafood business, we cannot predict the weather and catches of the fishermen. In an event that we cannot fulfill your order in a timely fashion, we will contact you via email for future shipments.